"It's just over a year since we briefed Direct Approach to develop a new catalogue format as we embarked on a plan to develop the Marshalls' business. In that year we have seen sales grow by almost 30%. Direct Approach has made a massive contribution towards our regeneration.

Of course, we knew Direct Approach well from historic connections, but the real reason why we chose them is that they offered our business significant advantages, namely:
– a very clear understanding of the home garden market and especially the
– niche market segments to whom our catalogues appeal
– experience in catalogue and direct marketing design in general
– the ability to work to very open briefs
– the commitment of the agency heads to work directly on our business.

Direct Approach has lived up to our expectations, they're lovely people to work with and they deliver on time."
Martin Harvey, Managing Director, SE Marshall & Co